Thank you for booking with ScotCampers Ltd.

In these terms and conditions “ScotCampers Ltd” means a company registered in Scotland with company number SC845303, and “hirer” means the person or persons who hire a vehicle from ScotCampers Ltd under these terms and conditions of rental.

Pick up and Return:

Collection of the camper van must be no earlier than 3pm on departure date unless prior agreement is made with ScotCampers Ltd.

Return of the camper van must be no later than 11am on the return date.  You will be charged for late return.  The reason for this is that the van will likely be getting hired out later in the day and, to maintain high cleaning and servicing standards, sufficient time is required for turnaround.

➢ 1-2 hours:  £50 plus any additional insurance charges.

➢ Over 2 hours:  Daily rental fee plus any additional insurance charges.

Note: It is really important if you are running late you inform ScotCampers ASAP

Contact us by one of the following methods:

Phone:  07452 997052 

Email:  admin@scotcampers.co.uk 

Social Media:  Facebook or Instagram.

On collection each driver must bring the following:

➢ Photo ID drivers license

➢ Two letters to prove you live at the address.  This also needs to match up with your driving license address.  Primary letter must be a utility bill and second could be one of the following:  2nd utility bill, council tax bills, bank statements or credit card statements.  They must have your address and are dated within 90 days on the day of departure (exception is council tax which can be within one year).

➢ UK only:  7 days before collection we require you to go online and obtain a DVLA check code or a printout showing your current license endorsements.

Before releasing the Vehicle the security deposit (£750) must be cleared in our account.  We accept bank transfer and all major credit/debit cards.

You are responsible for any motoring offences during your hire and we have an obligation to pass on your details to the DVLA once we have been informed by the authorities.

Only named drivers can drive the campervan.  Additional drivers can be added at £10 per day and must be added prior to the hire period.

Driving in the UK is standard within our policy.  We may also allow travel within the EU but you must agree with us prior to departure, as we have obligation to inform our insurance company.  Failure to inform us may result in insurance being invalid and any loss/damage being your sole responsibility.

Accidents/Damage:

Any accident involving our campervans must be reported to us and the relevant police authority as soon as is reasonably possible.  You should not admit guilt or liability.

The accident must be reported immediately by telephone to the number provided at the point of hire (07452 997052).  An accident report must be completed and handed to ScotCampers on return of the vehicle.  Names, addresses, insurance details and vehicle information of all third parties must be obtained at the time of the accident and best efforts must be made to obtain the names and addresses of any witnesses.

The Hirer must not abandon the vehicle without taking adequate steps to prevent further damage, loss or contravention of traffic regulations or the law of Scotland.

Every effort is made to ensure that the Vehicle is in a safe and roadworthy condition before it leaves the premises but ScotCampers shall be under no liability for third party claims or damages arising in connection with, or as a consequence of, any breakdown or accident.

Not covered by insurance:

➢ Damage to any tyres caused by braking, punctures, cuts or bursts.

➢ Damaged caused by inappropriate type or grade of fuel used.

➢ Damaged caused deliberately by you or any person who is in charge of the insured vehicle with your permission.

➢ Damage to the insured vehicle caused by a consequence on the operation of tipping gear.

➢ Claims where the ignition keys have been left in or on the insured vehicle, where the insured vehicle has not been properly locked/secured.

➢ Fire damage resulting from malicious acts or vandalism.

Security Deposit:

A security deposit of £750 will be taken on collection of your campervan.  This will be refunded to your original method of payment within 7-10 working days providing the vehicle is brought back in the same condition as it was let and the terms and conditions are met.

Excess:

A £750 excess applies to each and every accident/damage cause to the vehicle.

Fuel

Our fuel policy is full to full.  There will be a full tank of fuel in the camper van on collection and we ask you to return it also with a full tank.  There are petrol stations near our depot. Failure to return the van without a full tank of fuel will result in a charge of the missing fuel at the current price of the petrol station plus a fee of £25.

Booking and Payment

Where a booking is made using our online booking system, the hirer will receive an email confirmation booking summary to the email address which they have provided.  This email summary does not constitute a contract between the hirer and ScotCampers Ltd.  A contract will only be binding when a subsequent confirmation email is sent by ScotCampers Ltd to the hirer.

To secure the rental of a campervan (the “vehicle”) for a requested rental period, a deposit of twenty five (25) percent of the total rental cost must be paid at time of booking.

Four weeks prior to the commencement of the rental period, the remaining balance must be paid.  Where bookings are made within four weeks of commencement of the rental period, the full rental price must be paid at the time of booking.

If the balance is not received 28 days prior to commencement of the hire, ScotCampers Ltd reserves the right to treat the booking as cancelled.

The Vehicle will not be released before payment and receipt by ScotCampers Ltd of the full rental cost.

We accept all major credit and debit cards.  We do not accept cheques.

Cancellation policy:

We strongly advise that you take out your own insurance against unavoidable cancellation.

Should you require to cancel your booking more than six weeks before departure date a full refund is applicable.

Cancellation between 6 and 4 weeks:  25% deposit will be retained.

If you cancel your booking within 28 days of the departure date, the full amount will be non-refundable.

We reserve the right to cancel your booking should you not meet the following criteria:

1. Failure to pay in full 28 days before your departure.
2. If any information you have provided us with at booking is incorrect or invalid.  For example, driver’s license number.
3. When collection vehicle, all documentation must match the booking details you provided.

Personal belongings are not covered under our insurance.  We recommend that you take out your own travel insurance.

Child seats

Regulations govern the use of child car seats in the United Kingdom requiring every child traveling in the Vehicle to be seated using specified restraints in all circumstances where the child is under 135cm or 12 years of age.  It is the Hirer’s responsibility to ensure that necessary child seats are used in the Vehicle if carrying children.  Child seats are available to hire at £15 per hire regardless of how long the hire is.

Smoking and Pets

Smoking is not permitted in any vehicle.  Pets are not permitted in any vehicle other than the dedicated ‘pet friendly’ camper van and this must be booked in advance.  We will only allow one medium sized dog or two small dogs in the dedicated pet friendly camper van and this must be agreed before booking.  An additional £40 cleaning charge applies to any hires for the pet friendly campervan.  Any breach of these terms will result in a one hundred pounds (£100) charge which will be deducted from the security deposit.

Limitation of Liabilities

We accept no liability for replacement vehicle costs, travel or accommodation costs or any other consequential loss claims arising from the breakdown of the vehicle, fair wear and tear excepted, or any accident or other such related causes. ScotCampers Ltd will not be liable for any costs and expenses incurred for speeding, parking fines, congestion charges and for any other offences committed against the Road Traffic Act or traffic regulations or otherwise.

The Hirer shall be solely responsible for the costs of repair and or replacement as necessary in relation to damage to windscreen, tyres and punctures.

Mileage

There is no limit on mileage.

Availability:

ScotCampers Ltd will use all reasonable endeavors to ensure that the vehicle that you have booked is available at the agreed date and time.  Occasionally, campervans are returned damaged and if the damage is too great for us to repair on time we may need to offer a substitute campervan.  If this is not acceptable to you, or no other campervan is available, then we will refund all sums that you have paid.  The liability of ScotCampers Ltd will be limited to the refund of monies paid and the Hirer will have no further claims against ScotCampers Ltd.